Effective Date: 11/1/2024

Welcome to Radiant Minds LLC. Thank you for choosing us as your partner in the journey toward hope, healing, and recovery. These Terms of Service govern your access to and use of the services provided by Radiant Minds, including Esketamine (Spravato) therapy and related resources. By engaging with our services, you agree to the following terms and conditions.

Overview of Services

Radiant Minds provides specialized mental health care with a focus on Esketamine (Spravato) therapy, empowering individuals to address depression and reclaim their lives. Our goal is to support your journey toward strength and resilience through evidence-based care, professional guidance, and personalized treatment plans.

Eligibility for Services

To receive services from Radiant Minds:

  • You must be at least 18 years old.
  • You must have a valid prescription or referral for Esketamine (Spravato) therapy from a licensed healthcare provider.
  • You must complete a medical and psychological assessment to ensure suitability for treatment.

Appointment Policies

  • Scheduling: Appointments can be scheduled online, by phone, or in person.
  • Cancellations: Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. Repeated missed appointments may result in additional fees or changes to service eligibility.
  • Punctuality: Arriving on time is critical to ensure the best care and respect the time of our staff and other clients.

Patient Responsibilities

  • Adherence to Treatment Plan: Follow all instructions provided by our medical team, including any pre- or post-treatment care guidelines.
  • Communication: Inform us promptly about any side effects, concerns, or changes in your condition.
  • Honesty: Provide accurate and complete medical and psychological information during assessments and follow-ups.

Risks and Benefits

Esketamine (Spravato) therapy may not be suitable for everyone and involves potential risks and side effects. Before starting treatment, you will receive detailed information regarding:

  • The benefits of Esketamine therapy.
  • Possible side effects, such as nausea, dizziness, or dissociation.
  • Precautions to take before and after each session. Your informed consent is required before initiating treatment.

Privacy and Confidentiality

Radiant Minds is committed to protecting your personal and medical information. All data collected during your care will be handled in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). For more details, refer to our Privacy Policy.

Fees and Payments

  • Service Fees: Treatment costs will be communicated clearly before services are rendered.
  • Insurance: We accept certain insurance plans. Contact us to verify coverage.
  • Payment Methods: We accept cash, credit/debit cards, and approved payment plans.

Limitations of Liability

Radiant Minds strives to provide safe, effective treatment. However, we cannot guarantee specific outcomes. By using our services, you agree that Radiant Minds will not be held liable for any:

  • Unintended or adverse effects from treatment.
  • Outcomes outside the reasonable control of our team.
  • Actions or decisions made by you regarding your mental health outside the context of our care.

SMS Terms & Conditions

By providing your mobile number and opting in, you agree to receive SMS messages from Radiant Minds related to appointments, account updates, and promotional offers.

  • Consent Is Not Required for Services: Opting into SMS communication is not required as a condition of purchasing any goods or services.
  • Opt-Out Instructions: You may opt-out anytime by replying STOP to any SMS message. After opting out, you will receive a final confirmation message and will no longer receive further messages.
  • Help & Customer Support: To get help, reply HELP or contact us at (978) 955-2582 or contactus@radiantmindsma.com.
  • Mobile Carrier Disclaimer: We are not responsible for any delays in message delivery. Delivery is subject to the mobile carrier’s network availability.
  • Data Security: We take reasonable security measures to protect your personal information. However, we cannot guarantee complete security against unauthorized access.

Modifications to Terms of Service

Radiant Minds reserves the right to update these Terms of Service at any time. Any changes will be communicated through our website or email and take effect upon posting.

Contact Information

If you have questions, concerns, or need support, please reach out:

  • Phone: (978) 955-2582
  • Email: contactus@radiantmindsma.com

Together, we can illuminate the path to healing. Let Radiant Minds empower you to seize control, confront challenges, and reclaim your life.

Thank you for trusting Radiant Minds on your journey to renewed strength and resilience.